TERMS And Conditions

Welcome to paperbyher.com ("Paper By Her") ("Site")

By assessing this website you accept the terms and conditions stated below. 
We kindly ask you to read the terms thoroughly before you go through with your purchase.


We may from time to time change the terms that govern your use of our Site. Your use of our Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.


The contents of Paper By Her, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of products from our site) use by the users of our Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. This includes illegal reproduction of work, copy, content and items that are available for purchase through the store.


All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Paper By Her on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the propety of Paper By Her. We retain the right to monitor, delete and edit any of the above at our discretion.


Shipping rates will be applied depending on your destination.
Please note that the shipping rate will appear when making  your selection in the shopping cart on your screen before you pay. For international orders please contact us at laura @paperbyher.com so we can advise on shipping cost. 

Please note that local taxes and duties at destination may be applied on orders placed from countries outside the UK, for which Paper By Her cannot be held responsible. Transportation costs and custom clearance costs associated with a cancellation will be deducted from the amount refunded to you.


Your order will be packed carefully, in order to reduce the risk of possible damage.

We kindly ask you to verify the content upon delivery. Should the package or the content be damaged upon arrival please report it to the shipping company immediately, or no later than two days after receipt. Please contact us at laura@paperbyher.com before sending back the item, and we will provide you with directions for return. 

Please note that Paper By Her does not take any responsibilities for items damaged during transportation. In the circumstance of delays caused by the shipping company, Paper By Her cannot be held responsible.


We accept the following credit cards:

Visa (credit and debit cards), MasterCard (credit and debit cards), American Express, Apple Pay

****** DOUBLE CHECK The amount will not be drawn from your card before the merchandise leaves our stock. WILL IT?? All prices exclude VAT and delivery charges unless otherwise stated.

All prices are correct at time of entering but may change due to inadvertent administrative errors or circumstances beyond our control, such as any variations to the rate of VAT. 

Paper By Her will not be able to process VAT refunds for international customers.


Paper By Her will gladly accept returns within 14 days from the date of reception. Items should be returned new and unused. Returns are processed at your own risk and expense, and is to be handled by you. If you wish to return your order, please contact us by email with your order number and the reason for returning. Please contact us at laura@paperbyher.com before sending back the item, and we will provide you with directions for return. Please note that expense for the return shipment is paid by you. 

We do not accept exhanges on our products at this time. 


Once we have received the returned items and checked that the state of the items meets our return requirements, we will credit the amount to the same card used for the purchase.

In connection with complaints, defects and faults or non-delivery of goods please contact us at laura@paperbyher.com. If the complaints are entitled you will get a refund of your shipping costs with in fair limits. When you return the item please inform us about the problem as detailed as possible. Please make sure the item is delivered safe and sound and make sure to get a receipt for the shipping so we can refund the amount.


Paper By Her takes your privacy seriously. We will not sell, trade, or supply your information to anyone. Paper By Her Shop collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site infrequently. You will be able to unsubscribe at any time. You will not be automatically added to our mailing list, you will have to subscribe seperately. When you place an order through the Paper By Her Shop, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill your order and to communicate with you about it. Paper By Her uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us and to contact you about specials and new products. We do not monitor or record your shopping habits or use of the website. Any materials sent to www.paperbyher.com will be considered confidential and will become the property of Paper By Her. After you place an order at Paper By Her Online, we use your information to process your order. You will receive an email confirmation. Occasionally, we may need to contact you by email if we have other questions regarding your order.


We would like you to have a enjoyable and secure shopping experience at Paper By Her Online; therefore, protecting your credit card information is important to us. We use the Secure Socket Layer (SSL) as provided by Squarespace to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Paper By Her. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.


We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.


We cannot guarantee that colors in the website are fully equivalent to the items’ actual colors. This depends partly on the color settings of your computer and yourmonitor.